Local authorities of Tyumen adopt experience of work with citizens from Ekaterinburg

Local authorities of Tyumen adopt experience of work with citizens from Ekaterinburg. For this purpose, an expert of the department of petitions and records of Administration of Tyumen is undertaking an internship in the department of work with citizens of Administration of Yekaterinburg.

The expert is going to learn the advanced methods of interaction of people with the municipal authorities, as well as the legal framework used in Yekaterinburg.

According to the chief of the department of work with citizens of Administration of Ekaterinburg Tatiana Ryabtseva, Yekaterinburg was a naturally determined choice. By comparison, the total number of written and electronic requests received by the Administration of Yekaterinburg in 2011 was almost 65 thousand while local authorities of Tyumen examined 51,473 requests in the same period of time.

Local authorities and citizens of the capital of the Ural use modern means of communication. In particular, the residents of Yekaterinburg often use the Internet to appeal to the head of the Administration of the city, his deputies and heads of relevant departments through the “Online Message” service on the official website of Yekaterinburg. They can also send their questions to the pager 002 of the weekly program “Open Studio” on “41-Domashny” channel.

Source: the official portal of Yekaterinburg

14.12.2012

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